How can we help?

Creating Your Store

Sign up for Picket, name your farm, upload your logo, and customize your brand colors and fonts.

Adding Your First Products

Create products, upload photos, set prices, add variants, and publish your catalog.

Building Pages

Use the drag-and-drop page builder to create your homepage, about page, and more.

Connecting Stripe

Link your Stripe account so you can accept payments from customers. Takes about 5 minutes.

Setting Up Delivery Zones

Configure where you deliver, what you charge, and when you're available.

Making Your First Sale

Share your store link, get your first order, fulfill it, and mark it complete.

Managing Products

Manage your product catalog, create variants, control seasonal availability, and track inventory.

Managing Orders

The complete order lifecycle — from new order through fulfillment, status updates, and refunds.

Subscriptions & CSA Shares

Set up recurring subscriptions, manage flexible delivery weeks, add plan variants and add-ons.

Delivery Zones & Route Planning

Configure delivery areas and fees, manage pickup locations, and optimize your delivery route.

Page Builder

Build beautiful storefront pages with the drag-and-drop block editor. No code required.

Media Library

Upload and organize your farm photos, use AI image analysis, and manage your media files.

Discount Codes

Create percentage or fixed-amount discount codes, set usage limits, and track redemptions.

Customer Management

View your customer list, order history, subscription status, and manage your newsletter.

Analytics Dashboard

Track your store's traffic, sales performance, and order trends to make better decisions.

Understanding Pricing Plans

Learn what's included in Free, Standard, and Pro plans, and when it makes sense to upgrade.

Changing Your Plan

How to upgrade, downgrade, or cancel your Picket plan. Billing cycle and proration explained.

Stripe Connect & How Payments Work

How Picket uses Stripe Connect so customer payments go directly to your bank account.

Account Settings

Update your farm name, logo, contact info, storefront styles, and manage your team.